Sommer Swim FAQs

Resort wear: To ensure correct treatment please refer to individual care labels on each product. Dry Clean only.

Swimwear: To ensure correct treatment, please refer to individual care labels on each product. Rinse in cold water and dry in shade.

Enter promo or store credit code at checkout at the top right-hand side in the box marked ‘Gift card or discount code’ and press ‘apply’. This will minus the store amount from your order total, or apply the discount to the order.

If an error message keeps occurring in your checkout process, more often than not there is a credit card problem, or a defect with the billing or shipping address you are trying to use. To fix this error, try re-formatting the names and addresses in your billing or shipping information. You can also try shopping from a new browser or using a different payment method.

Our customer care team is available 9am till 5pm business days AEST. Please be mindful our team works internationally and may be on a differing time zone and allow 1 business day for a response to be received.

We have a comprehensive size guide for you to follow, but if you have specific questions about an item that are not already mentioned in the details section on each product please contact our Customer Care team.

Unfortunately, we are not able to cancel an order after it has confirmed through our system and payment has been received.